Store Operations & Merchandising Specialist

Crate & Barrel; Cincinnati (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to keep the stockroom efficient and support the sales floor. You’ll help fulfill customer orders, manage inventory, and maintain well-presented displays while upholding store policies.

Reporting to the Assistant Store Leader, you’ll collaborate with teammates, learn relevant systems, and contribute to pricing, promotions, safety, and loss prevention. A positive attitude, adaptability, and strong multitasking will be essential in this fast-paced

Qualifications

• Excellent interpersonal and communication skills with customers and associates.
• Ability to work in a flexible environment and adapt quickly.
• Knowledge of store processes, inventory, and merchandising fundamentals.

Responsibilities

• Process incoming/outgoing packages including curbside orders and ship-from-store.
• Assist in stocking, inventory prep, and stockroom organization.
• Maintain visual merchandising standards on the sales floor.
• Greet customers, answer questions, process payments, and escalate as needed.
• Support store safety, loss prevention, and teamwork initiatives.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Data entry

Flexibility

Tools

POS system

AS400 system

Email system

Learning management system

SKU tagging guns

Ladders

Job description

Crate & Barrel is seeking an Operations Associate to keep the stockroom efficient and support the sales floor. You’ll help fulfill customer orders, manage inventory, and maintain well-presented displays while upholding store policies.

Reporting to the Assistant Store Leader, you’ll collaborate with teammates, learn relevant systems, and contribute to pricing, promotions, safety, and loss prevention. A positive attitude, adaptability, and strong multitasking will be essential in this fast-paced