Retail Operations Associate — Inventory, Merch & Customer Service

Crate and Barrel; Lone Tree, Northern (CO, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Crate & Barrel in Lone Tree, CO, is seeking an Operations Associate to maintain the stockroom and support the salesfloor. You will process orders, manage inventory, and present visual merchandising to engage customers.

You will collaborate with the store team to uphold policies, safety, and continuous learning in store systems. You will bring strong customer service, communication, and teamwork skills, with attention to detail in inventory and pricing processes.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and other associates.
• Familiar with store equipment and POS systems listed in the ad.
• Strong reading and writing in English; good communication and data entry.
• Flexibility to adapt to evolving business needs and learn new systems.
• Commitment to store safety and teamwork.

Responsibilities

• Process all incoming and outgoing packages and curbside orders promptly.
• Assist in preparing the stockroom for inventory and perform duties.
• Perform stock checks and maintain an organized stockroom.
• Execute and maintain visual merchandising standards on the sales floor.
• Ensure products and displays are stocked and available for customers.
• Provide excellent service and uphold company standards in selling and teamwork.
• Greet customers, answer questions, process payments, and involve management when needed.
• Support store safety standards and training.
• Assist in driving profitability and operational excellence.

Skills

Customer service

Interpersonal skills

Communication

Data entry

Teamwork

English literacy

Tools

POS system

AS400

Email system

LMS

Telephone/intercom system

Job description

Crate & Barrel in Lone Tree, CO, is seeking an Operations Associate to maintain the stockroom and support the salesfloor. You will process orders, manage inventory, and present visual merchandising to engage customers.

You will collaborate with the store team to uphold policies, safety, and continuous learning in store systems. You will bring strong customer service, communication, and teamwork skills, with attention to detail in inventory and pricing processes.