Store Operations & Merchandising Associate

Crate and Barrel; Coral Gables (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Crate and Barrel is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process orders, manage inventory, and ensure appealing product displays while upholding company policies and safety standards.

You’ll collaborate with the store team, engage customers, handle payments at POS, and learn relevant systems to support pricing, promotions, and daily operations.

Qualifications

• Customer service experience preferred
• Retail experience preferred
• Ability to work in a fast-paced environment

Responsibilities

• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
• Assist in preparing the stockroom for inventory and perform assigned inventory duties
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
• Engage in, maintain and support store safety standards and training
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
• Promote the brand by engaging customers in creative activities and demonstrations, as needed

Skills

Interpersonal skills

Retail experience

Customer service

Tools

POS system

AS400 system

Tagging guns

Safety equipment

Job description

Crate and Barrel is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process orders, manage inventory, and ensure appealing product displays while upholding company policies and safety standards.

You’ll collaborate with the store team, engage customers, handle payments at POS, and learn relevant systems to support pricing, promotions, and daily operations.