Retail Operations Associate: Stockroom & Merchandising

Crate and Barrel; Broomfield (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Crate and Barrel in Broomfield, CO is seeking an Operations Associate to help maintain a smooth stockroom and support the sales floor. You will process orders, manage inventory, and present engaging displays while upholding store policies and safety.

You will learn store systems for operations, pricing, and promotions, deliver strong customer service, and contribute to store profitability through teamwork and initiative.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and associates.
• Good reading and written language skills in English; strong communication and data entry abilities.
• Flexible, adaptable, and able to learn store systems and procedures.

Responsibilities

• Process all inbound and outbound packages, including curbside orders, ship from store, BOPIS, in a timely manner.
• Assist in preparing the stockroom for inventory and perform assigned inventory duties.
• Perform stock checks and maintain an organized and efficient stockroom.
• Execute and maintain visual merchandising standards on the sales floor.
• Ensure products and displays are stocked and available for customers to purchase.
• Provide excellent service and uphold company standards in selling and teamwork.
• Greet customers, respond to questions, process payments, and involve management as appropriate.
• Support store safety standards and training.
• Maintain awareness of loss prevention and security guidelines.
• Lead by example and support store profitability and operational excellence.
• Drive sales through engagement, product knowledge, and suggestive selling.
• Communicate promotions, loyalty programs, and initiatives to customers.
• Promote the brand with creative activities and product demonstrations.

Skills

Interpersonal skills

Customer service

Data entry

Strong communication

Teamwork

Tools

POS system

AS400 system

Job description

Crate and Barrel in Broomfield, CO is seeking an Operations Associate to help maintain a smooth stockroom and support the sales floor. You will process orders, manage inventory, and present engaging displays while upholding store policies and safety.

You will learn store systems for operations, pricing, and promotions, deliver strong customer service, and contribute to store profitability through teamwork and initiative.