Vision Care Team Lead - Elevate Customer Experience

LensCrafters; Manchester (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

LensCrafters staffing in Manchester, NH seeks a Full-Time Team Lead to drive customer service and store performance. You will oversee daily operations, mentor sales associates, and coordinate optical lab tasks to ensure accuracy and efficiency.

The role emphasizes leadership, communication, and product knowledge to deliver the LensCrafters experience customers expect. The ideal candidate will have strong retail and optical experience, proven supervision skills, and a commitment to accuracy in

Qualifications

• HS diploma or GED required.
• Strong optical theory knowledge and retail/sales experience.
• Leadership and training experience preferred.

Responsibilities

• Provide unsurpassed customer service.
• Assist customers with selections and recommendations.
• Serve as a responsible alternate store key holder.
• Oversee lab processes and ensure optical standards.

Skills

Customer service

Leadership

Retail experience

Strong communication

Optical knowledge

Problem solving

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Job description

LensCrafters staffing in Manchester, NH seeks a Full-Time Team Lead to drive customer service and store performance. You will oversee daily operations, mentor sales associates, and coordinate optical lab tasks to ensure accuracy and efficiency.

The role emphasizes leadership, communication, and product knowledge to deliver the LensCrafters experience customers expect. The ideal candidate will have strong retail and optical experience, proven supervision skills, and a commitment to accuracy in