Optician Team Lead: Elevate Vision Care & Service

LensCrafters; Bellingham (MA); On-site; USD 48,000 - 55,000; Full time

Job summary

LensCrafters in Massachusetts is seeking a Licensed Team Lead to deliver outstanding customer service, manage key optical and lab processes, and support store success. The role requires a current state Opticianry license, strong optical knowledge, and leadership skills.

You will guide sales, assist customers with lens selections, and act as a reliable store key holder while ensuring accurate measurements and product quality.

Qualifications

• HS diploma or GED required.
• Current and valid state Opticianry license.
• Strong optical and retail experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide unsurpassed customer service.
• Assist in lens selections and product knowledge.
• Serve as alternate store key holder.
• Oversee optical and lab processes to ensure quality.

Skills

Customer service

Leadership

Communication

Sales skills

Math skills

Education

HS diploma/GED

State Opticianry license

Tools

Cash register

Calculators

Computers

Job description

LensCrafters in Massachusetts is seeking a Licensed Team Lead to deliver outstanding customer service, manage key optical and lab processes, and support store success. The role requires a current state Opticianry license, strong optical knowledge, and leadership skills.

You will guide sales, assist customers with lens selections, and act as a reliable store key holder while ensuring accurate measurements and product quality.