Vision Care Front Desk Specialist

MyEyeDr.; Longview (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental benefits

Vision coverage

401K plan

PTO & holidays

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to deliver a best-in-class patient experience at the front desk. You will manage check-in/out, verify insurance, confirm appointments, and support the office team.

Training will be provided to learn about the optical industry, and occasional weekend/evening shifts may be required. You will collaborate with doctors and staff to ensure smooth, timely visits while maintaining compassionate, patient-centric service in a fast-paced clinic environment,

Qualifications

• Experience in a front desk, reception, or customer-facing role with clerical duties.
• Strong organizational skills and ability to prioritize tasks under pressure.
• Excellent written and verbal communication with patients and team members.

Responsibilities

• Provide patients a personalized check-in/check-out experience.
• Verify and educate patients on insurance options at check-in/out.
• Assist with appointment confirmations and patient outreach.
• Manage multiple phone lines, greet patients, and support office staff as needed.
• Cross-train in related office roles and collaborate with doctors for a seamless patient experience.

Skills

Front desk

Customer service

Phone multitasking

Insurance verification

Scheduling

Education

High School Diploma

Tools

EHR software

Job description

MyEyeDr. is seeking a Patient Service Coordinator to deliver a best-in-class patient experience at the front desk. You will manage check-in/out, verify insurance, confirm appointments, and support the office team.

Training will be provided to learn about the optical industry, and occasional weekend/evening shifts may be required. You will collaborate with doctors and staff to ensure smooth, timely visits while maintaining compassionate, patient-centric service in a fast-paced clinic environment,