Vision Care Front Desk Specialist

MyEyeDr; Beaumont (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental coverage

Vision coverage

401K with matching

PTO & paid holidays

Employee discounts on products

Job summary

MyEyeDr. seeks a Patient Service Coordinator to manage the front desk during check-in/out and deliver a best-in-class patient experience. You will receive training to learn about the optical industry and support patients with empathy and efficiency.

You will report to the Office General Manager, with some weekend and evening shifts required. No optical experience is necessary as comprehensive training is provided to help you thrive in a fast-paced healthcare environment.

Qualifications

• Front desk experience or customer-facing role preferred.
• Ability to prioritize multiple tasks under pressure while delivering great service.
• Strong verbal and written communication skills.

Responsibilities

• Provide patients a personalized check in/out experience.
• Become a subject matter expert in insurance plans to educate patients.
• Assist in appointment confirmations and outreach in coordination with Doctor availability.
• Multitask by managing multiple phone lines, greet patients and walk-ins, schedule appointments and assist office staff.
• Cross-train to other office support roles as needed.
• Collaborate with doctors and team to ensure a seamless patient experience.

Skills

Customer service

Multitasking

Communication

Organization

Team player

Computer skills

Job description

MyEyeDr. seeks a Patient Service Coordinator to manage the front desk during check-in/out and deliver a best-in-class patient experience. You will receive training to learn about the optical industry and support patients with empathy and efficiency.

You will report to the Office General Manager, with some weekend and evening shifts required. No optical experience is necessary as comprehensive training is provided to help you thrive in a fast-paced healthcare environment.