Patient Service Front Desk Specialist

MyEyeDr; Summerville (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vision coverage

Employee discounts

Job summary

MyEyeDr. is hiring a Patient Service Coordinator to deliver a personalized check-in/out experience and coordinate front desk activities. You will learn about insurance plans, assist with appointment confirmations, and support office staff in a fast-paced vision care setting.

Training will be provided; weekend and evening shifts may be required as part of our diverse scheduling. This role reports to the Office General Manager and contributes to a best-in-class patient experience across our

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can prioritize multiple tasks under pressure while delivering best in class service.
• Friendly, patient-centric attitude thriving in a fast-paced environment.
• Must have strong written and verbal communication skills.

Responsibilities

• Provide patients a personalized check in/out process experience.
• Verify and educate patients on insurance options at check in/out.
• Assist with appointment confirmations and patient outreach with Doctor availability.
• Manage multiple phone lines, greet patients, walk-ins, and schedule appointments.

Skills

Front desk experience

Customer service

Organization

Multitasking

Communication skills

Team player

Computer literacy

Problem solving

Job description

MyEyeDr. is hiring a Patient Service Coordinator to deliver a personalized check-in/out experience and coordinate front desk activities. You will learn about insurance plans, assist with appointment confirmations, and support office staff in a fast-paced vision care setting.

Training will be provided; weekend and evening shifts may be required as part of our diverse scheduling. This role reports to the Office General Manager and contributes to a best-in-class patient experience across our