Vision Care & Eyewear Experience Specialist

Total-Vision-5; Chula Vista (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Total Vision LLC in California is seeking an eyewear consultant to assist patients with frame and lens selection, educate on options, and ensure proper fit for all lens types. You will verify insurance benefits, dispense glasses, and help with repairs, while guiding customers toward appropriate purchases and ensuring satisfaction.

Strong customer service, sales skills, and ability to communicate clearly are essential.

Qualifications

• High school diploma or GED required; 2–3 years related experience preferred.
• Must exhibit excellent customer service skills and be able to educate patients on eyewear options.
• Strong sales skills with ability to build relationships and close purchases.
• Ability to communicate effectively with coworkers, supervisors, and patients.

Responsibilities

• Assist patients with proper frame and lens selection.
• Educate patients on options for clear lenses, sunglasses, and other needs.
• Ensure proper fit and measurements for single vision, bifocal, progressive lenses, etc.

Skills

Customer Service

Sales

Team Player

Communication

Optical Knowledge

Cross-Training

Flexibility

Education

High school diploma or GED

2–3 years related experience

Tools

Excel

Inventory Software

Payroll Systems

Order Processing Systems

Project Management Software

Word

Job description

Total Vision LLC in California is seeking an eyewear consultant to assist patients with frame and lens selection, educate on options, and ensure proper fit for all lens types. You will verify insurance benefits, dispense glasses, and help with repairs, while guiding customers toward appropriate purchases and ensuring satisfaction.

Strong customer service, sales skills, and ability to communicate clearly are essential.