Eyewear Specialist & Vision Care Concierge

TOTAL VISION LLC; San Diego (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

TOTAL VISION LLC in San Diego, CA is seeking full-time team members who are passionate about providing excellent eye care. Candidates must have a high school diploma and two to three years of experience. Bilingual skills and proficiency in customer service are essential, alongside a willingness to assist in various office roles.

This role involves assisting patients with frame selection, verifying insurance, and providing lens education. The environment demands excellent communication and team collaboration.

Qualifications

• Two to three years of related experience and/or training preferred.
• Ability to read and interpret safety rules and other documents.
• Must be physically able to sit, read a computer screen, and lift up to 20 lbs.

Responsibilities

• Assist patients with frame and lens selection.
• Educate patients on lens options and adaptations.
• Verify patient insurance and explain benefits.
• Dispense glasses and assist with repairs.
• Return patient phone calls in a timely manner.
• Cross-train and assist other office roles as needed.

Skills

Bilingual in English and Mandarin

Excellent customer service skills

Sales skills

Team player

Computer proficiency

Optical knowledge

Cross-training flexibility

Education

High school diploma or GED

Job description

TOTAL VISION LLC in San Diego, CA is seeking full-time team members who are passionate about providing excellent eye care. Candidates must have a high school diploma and two to three years of experience. Bilingual skills and proficiency in customer service are essential, alongside a willingness to assist in various office roles.

This role involves assisting patients with frame selection, verifying insurance, and providing lens education. The environment demands excellent communication and team collaboration.