Vision Care Concierge: Eyewear & Frame Expert

Total Vision; Fountain Valley (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Total Vision is seeking a team member to assist patients with frame and lens selection, educate them on various lens options, and dispense glasses. The ideal candidate will have optical knowledge and excellent customer service skills.

This role requires a high school diploma or GED and 2-3 years of related experience, alongside proficiency in software such as Excel and Word. Join our commitment to world-class patient care in Fountain Valley, California.

Qualifications

• 2-3 years related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret documents; write routine reports and correspondence.
• Experience with optical knowledge is preferred.

Responsibilities

• Assist patients with proper frame and lens selection.
• Educate patients on lens options and insurance benefits.
• Dispense glasses and assist with repairs and adjustments.

Skills

Customer Service

Sales

Team Player

Optical Knowledge

Education

High school diploma or GED

Tools

Excel

Word

Manufacturing Software

Job description

Total Vision is seeking a team member to assist patients with frame and lens selection, educate them on various lens options, and dispense glasses. The ideal candidate will have optical knowledge and excellent customer service skills.

This role requires a high school diploma or GED and 2-3 years of related experience, alongside proficiency in software such as Excel and Word. Join our commitment to world-class patient care in Fountain Valley, California.