Eyewear Consultant & Vision Expert

Total Vision; Chula Vista (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Total Vision LLC is seeking an optical assistant to support patients with frame and lens selection, educate on lens options, and ensure proper fit and measurements. The role includes verifying insurance benefits, dispensing glasses, and assisting with repairs, while ensuring timeliness in patient communications.

A background in optics and willingness to cross-train with other roles is valued. The candidate should have a high school diploma or GED with 2–3 years of related experience or

Qualifications

• High school diploma or GED and 2-3 years related experience and/or training; or equivalent combination of education and experience.
• Optical knowledge preferred.
• Cross-training ability and flexibility in work environment.

Responsibilities

• Assist patients with frame and lens selection.
• Educate patients on options for clear lenses and sunglasses.
• Ensure proper fit and measurements for all lens types.
• Educate patients on benefits of multiple pairs of glasses.
• Verify patient insurance and explain benefits.
• Dispense glasses and explain adaptation to prescriptions and lens types.
• Assist with repairs and adjustments.
• Ensure calls are returned promptly and inform patients of delays.
• Assist with other tasks in the office.
• Lab experience in edging, finishing and surfacing preferred.

Skills

Customer Service

Sales

Team Player

Computers

Languages

Optical Knowledge

Cross-Training

Education

High School Diploma or GED

Tools

Manufacturing Software

Payroll Systems

Excel

Inventory Software

Order Processing

Project Management Software

Word Processing

Electronic Mail

Job description

Total Vision LLC is seeking an optical assistant to support patients with frame and lens selection, educate on lens options, and ensure proper fit and measurements. The role includes verifying insurance benefits, dispensing glasses, and assisting with repairs, while ensuring timeliness in patient communications.

A background in optics and willingness to cross-train with other roles is valued. The candidate should have a high school diploma or GED with 2–3 years of related experience or