Virtual Wireless Sales Specialist

T-Mobile; Ela Wada Terrace (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile US Inc. is seeking a role that guides customers in selecting wireless devices and service plans, focusing on personalized solutions to match needs.

You will handle inbound calls, analyze requirements, and drive sales while delivering high-quality customer experiences that build loyalty. The position emphasizes ongoing product knowledge, sales skills, and use of digital tools to support interactions and onboarding.

Qualifications

• Must have 12 months of customer service or sales experience.
• Retail environment experience preferred.

Responsibilities

• Drive sales growth by delivering personalized wireless device and service solutions.
• Enhance knowledge through training on new skills, systems, and resources.
• Apply sales skills to acquire new customers with results-focused approaches.
• Use digital tools to support customer interactions and onboarding.
• Perform other duties as assigned by management.

Skills

Customer service

Sales

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a role that guides customers in selecting wireless devices and service plans, focusing on personalized solutions to match needs.

You will handle inbound calls, analyze requirements, and drive sales while delivering high-quality customer experiences that build loyalty. The position emphasizes ongoing product knowledge, sales skills, and use of digital tools to support interactions and onboarding.