Virtual Wireless Sales Pro - Stock Grant Eligible

T-Mobile US Inc.; Chattanooga (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile US Inc. is seeking a customer-focused sales specialist to guide inbound wireless selections and service packages tailored to individual needs.

You will analyze customer requirements and propose personalized wireless, voice, and data products to drive satisfaction and loyalty. You will work with training on new skills and systems, deliver exceptional service, and relentlessly pursue sales targets while maintaining high standards of process quality.

Qualifications

• High School Diploma or GED required.
• 12 months customer service and/or sales experience in retail preferred.

Responsibilities

• Drive sales growth and customer loyalty by delivering personalized wireless device and service solutions during inbound interactions.
• Enhance product and process knowledge through ongoing training on skills, systems, and resources.
• Apply sales skills to acquire new customers with a results-focused approach and confidence.
• Utilize digital tools to support customer interactions and onboarding processes.
• Other duties/projects as assigned by management.

Skills

Business Acumen

Communication

Customer Service

Product Knowledge

Sales Management

Sales Metrics

Sales Performance

Sales Techniques

Troubleshooting

18 years of age

Authorized to work in US

Education

High School Diploma/GED

12 months customer service/sales

Job description

T-Mobile US Inc. is seeking a customer-focused sales specialist to guide inbound wireless selections and service packages tailored to individual needs.

You will analyze customer requirements and propose personalized wireless, voice, and data products to drive satisfaction and loyalty. You will work with training on new skills and systems, deliver exceptional service, and relentlessly pursue sales targets while maintaining high standards of process quality.