Virtual Travel Concierge | Customer Support

Elevationtravelpartners; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Elevationtravelpartners in New York is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will communicate through email, chat, and phone to resolve inquiries and ensure a positive customer experience.

The ideal candidate is friendly, organized, and has previous customer support experience. This role involves providing information about destinations and following up with travelers before their departure.

Qualifications

• Friendly and professional communication style.
• Customer support experience preferred.
• Reliable and organized.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and travel questions.
• Follow up with travelers before departure.

Skills

Friendly communication style

Customer support experience

Organizational skills

Comfortable using online tools

Interest in travel

Job description

Elevationtravelpartners in New York is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will communicate through email, chat, and phone to resolve inquiries and ensure a positive customer experience.

The ideal candidate is friendly, organized, and has previous customer support experience. This role involves providing information about destinations and following up with travelers before their departure.