Virtual Travel Support Specialist

Elevationtravelpartners; Ogden (UT); On-site; USD 35,000 - 50,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations and support throughout their journey. The ideal candidate will provide assistance via email, chat, and phone, while ensuring a positive customer experience.

Candidates should have customer support experience, a friendly communication style, and an interest in travel. Responsibilities include helping with itinerary changes, providing destination information, and following up with travelers before their departure.

Qualifications

• Experience in customer support is preferred.
• Must have a friendly and professional communication style.
• Ability to be reliable and organized in a fast-paced environment.

Responsibilities

• Assist clients through email, chat, and phone communications.
• Help with itinerary changes and general travel questions.
• Provide travelers with destination information and guidelines.
• Follow up with travelers before their departure.
• Resolve concerns to maintain a positive customer experience.

Skills

Customer support experience

Friendly communication style

Organizational skills

Comfortable with online tools

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations and support throughout their journey. The ideal candidate will provide assistance via email, chat, and phone, while ensuring a positive customer experience.

Candidates should have customer support experience, a friendly communication style, and an interest in travel. Responsibilities include helping with itinerary changes, providing destination information, and following up with travelers before their departure.