Virtual Long-Term Disability Claims Expert

Prudential Financial; Clayton (NM); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision, life

Pension plan

Wellness programs

Employee stock purchase plan

Job summary

Prudential Financial is hiring a Disability Claims Specialist to serve as a LTD technical expert and resource for the team. You will guide claim professionals on policy interpretation, medical and vocational considerations, and claim strategy, while coaching through complex scenarios to improve decision quality.

The role emphasizes technical training, performance indicators, and maintaining block health, with a focus on timely, high-quality outcomes and collaboration across the group.

Qualifications

• Minimum 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions and benefit calculations.
• Ability to analyze complex claims and recommend sound strategies.
• Proven coaching ability to develop technical capability.

Responsibilities

• Serve as a technical expert and trusted resource to the Team Lead and claim professionals.
• Provide guidance on policy interpretation, medical and vocational considerations.
• Coach professionals on complex scenarios and deliver actionable feedback.
• Identify trends and risks from claim activity to inform coaching or process improvement.
• Support training, knowledge sharing, and skill-building for the team.

Skills

Disability claims

Coaching

Data analysis

Team guidance

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Prudential Financial is hiring a Disability Claims Specialist to serve as a LTD technical expert and resource for the team. You will guide claim professionals on policy interpretation, medical and vocational considerations, and claim strategy, while coaching through complex scenarios to improve decision quality.

The role emphasizes technical training, performance indicators, and maintaining block health, with a focus on timely, high-quality outcomes and collaboration across the group.