Virtual Long-Term Disability Claims Specialist

Prudential Financial; Oklahoma City (OK); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical Insurance

PTO and leave provisions

Company pension plan

Wellness Program (wellbeing support)

Education Benefit

Employee Stock Purchase Plan

Job summary

Prudential Financial is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability. You will serve as a technical expert, guiding claim professionals, coaching on complex scenarios, and supporting high-quality claim outcomes.

Responsibilities include policy interpretation, medical/vocational considerations, and trend analysis to improve block health.

Qualifications

• Minimum of 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTDI policy provisions and medical/vocational considerations.
• Proven ability to independently analyze complex or high-risk claims and recommend sound strategies.
• Experience coaching claim professionals and providing actionable feedback.
• Ability to interpret claim data and identify trends to improve claim quality.

Responsibilities

• Serve as a LT Disability technical expert for the team and claim professionals.
• Provide guidance on policy interpretation, medical/vocational considerations, and claim strategy.
• Coach on complex scenarios and strengthen critical thinking within the team.
• Provide timely feedback to improve technical capability and decision quality.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Collaborate with Team Lead to monitor claim block health and prioritize actions.
• Support development and delivery of technical training for claim professionals.

Skills

Disability claim management

Complex claim evaluation

Coaching claim professionals

Analytical thinking

Policy interpretation

Medical/vocational considerations

Data-driven decision making

Microsoft Teams

Tools

Microsoft Teams

Word

Excel

Job description

Prudential Financial is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability. You will serve as a technical expert, guiding claim professionals, coaching on complex scenarios, and supporting high-quality claim outcomes.

Responsibilities include policy interpretation, medical/vocational considerations, and trend analysis to improve block health.