Remote Disability Claims Specialist — Technical Advisor

Prudential Financial; Louisiana; Remote; USD 70,000 - 116,000; Full time

Benefits offered by this job

Market-competitive salary

Yearly bonus potential

401(k) with company match

Pension plan

Wellness programs

Education benefit

Employee stock purchase plan

Job summary

Prudential Financial seeks a skilled Disability Claims Specialist to act as a LTD technical expert and coaching resource for the team. You will guide complex claim evaluations, medical and vocational considerations, and benefit eligibility decisions while supporting teammates with actionable feedback.

The role emphasizes data-driven analysis, trend identification, and the development of training materials to ensure high-quality claim outcomes.

Qualifications

• 4–5 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions, medical and vocational considerations.
• Strong ability to interpret data and communicate complex information.

Responsibilities

• Serve as a LTD technical expert to Team Lead and claim professionals on complex matters.
• Provide guidance on policy interpretation, medical/vocational considerations, and benefit eligibility.
• Coach professionals through complex scenarios and identify trends for coaching and improvements.
• Analyze claim activity to identify risks and opportunities for process improvements.
• Develop and maintain technical resources, procedures, and best-practice guidance.

Skills

Disability claims

Policy interpretation

Coaching

Data analysis

Communication

Tools

MS Teams

MS Word

MS Excel

Job description

Prudential Financial seeks a skilled Disability Claims Specialist to act as a LTD technical expert and coaching resource for the team. You will guide complex claim evaluations, medical and vocational considerations, and benefit eligibility decisions while supporting teammates with actionable feedback.

The role emphasizes data-driven analysis, trend identification, and the development of training materials to ensure high-quality claim outcomes.