VIP Pet-Parent Concierge | Customer Care Pro

Destination Pet Veterinary of Texas PC; United States; Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC is seeking a Customer Service Representative in the United States. The role involves welcoming pet parents, answering phones, guiding clients through the facility, and promoting services to keep tails wagging.

Requirements include strong communication, prior customer service experience, and the ability to multitask on busy days. The job emphasizes a friendly, professional demeanor and a commitment to safety and care.

Qualifications

• People-person and pet-person with strong communication skills.
• Makes customers feel welcome and valued in person and over the phone.
• Familiarity with multi-line phones and basic computer systems.

Responsibilities

• Welcoming pet parents and their VIPs, ensuring a positive first impression.
• Answering phones with a friendly voice and multitasking effectively.
• Touring new clients and selling services to keep tails wagging.
• Maintaining up-to-date vaccination records for safety.
• Managing check-ins/check-outs with care and efficiency.

Skills

People skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Destination Pet LLC is seeking a Customer Service Representative in the United States. The role involves welcoming pet parents, answering phones, guiding clients through the facility, and promoting services to keep tails wagging.

Requirements include strong communication, prior customer service experience, and the ability to multitask on busy days. The job emphasizes a friendly, professional demeanor and a commitment to safety and care.