VIP Pet Care Concierge

Destination Pet; Indianapolis, Northern (IN, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted pet insurance

DailyPay access

Job summary

Destination Pet is seeking a Customer Service Representative for our Indianapolis location. You’ll warmly greet pet parents and their companions, manage phone lines, and guide clients through services—ensuring a five-star, stress-free visit for every guest.

Join a team that loves pets and people, with opportunities to advance. role requires standing, occasional lifting, and a friendly, professional demeanor to uphold our warm, welcoming atmosphere.

Qualifications

• 1+ year of customer service experience preferred.
• High school diploma or equivalent.
• Ability to lift up to 40 lbs and be on your feet for long periods.

Responsibilities

• Welcomes pet parents and pets, providing friendly, VIP treatment.
• Answers phones with a courteous, efficient tone while multitasking.
• Tours facility and promotes services to new clients.

Skills

Customer service

Communication

Sales

Phone etiquette

Teamwork

Physical stamina

Education

High school diploma

Tools

POS systems

Computer systems

Scheduling software

Job description

Destination Pet is seeking a Customer Service Representative for our Indianapolis location. You’ll warmly greet pet parents and their companions, manage phone lines, and guide clients through services—ensuring a five-star, stress-free visit for every guest.

Join a team that loves pets and people, with opportunities to advance. role requires standing, occasional lifting, and a friendly, professional demeanor to uphold our warm, welcoming atmosphere.