VIP Pet-Parent Concierge & Front Desk Pro

Destination Pet, LLC; Westfield (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401K

Pet insurance

Tips

Job summary

Destination Pet, LLC in Westfield is seeking a Customer Service Representative to greet pet parents and their companions, answer phones, and guide clients through our pet-care facility. You will help with check-ins/outs, balancing cash, and maintaining a clean lobby.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a busy environment. Evening, weekend, and holiday availability is expected. Health benefits and 401K are offered.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience preferred.
• Experience in customer service or retail is a plus.

Responsibilities

• Welcome pet parents and their pets; greet clients warmly.
• Answer phones with a friendly tone and multitask across channels.
• Tour new clients through the facility and promote services.
• Ensure up-to-date vaccinations on file for safety.

Skills

Communication skills

Customer service experience

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet, LLC in Westfield is seeking a Customer Service Representative to greet pet parents and their companions, answer phones, and guide clients through our pet-care facility. You will help with check-ins/outs, balancing cash, and maintaining a clean lobby.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a busy environment. Evening, weekend, and holiday availability is expected. Health benefits and 401K are offered.