Pet Care Concierge: Customer Service (Flexible Hours)

Destination Pet; Indianapolis (IN); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

Job summary

Destination Pet in Indianapolis, IN is seeking a friendly Customer Service Representative for a part-time role with flexible working hours. You will greet pet parents, answer phones, and guide clients through our facility while promoting pet-care services.

Responsibilities include check-ins/check-outs, handling payments, maintaining vaccination records, and ensuring a clean, welcoming lobby. Prior customer service experience is preferred; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Greet and assist pet parents and their pets.
• Answer phones and multitask effectively.
• Show clients through the facility and sell services.
• Maintain up-to-date vaccination files for safety.
• Manage check-ins/check-outs with accuracy and hospitality.
• Handle cash, cards, and balance drawer at end of day.
• Respond to complaints with patience and professionalism.
• Escort pets to and from enclosures with care.
• Keep lobby clean and welcoming; support teammates.

Skills

Customer service

Communication

Multi-line phones

Computer systems

Education

High school diploma or equivalent

Job description

Destination Pet in Indianapolis, IN is seeking a friendly Customer Service Representative for a part-time role with flexible working hours. You will greet pet parents, answer phones, and guide clients through our facility while promoting pet-care services.

Responsibilities include check-ins/check-outs, handling payments, maintaining vaccination records, and ensuring a clean, welcoming lobby. Prior customer service experience is preferred; bilingual skills are a plus.