Pet Concierge & Customer Care Specialist (Part-Time)

Destination Pet; Westfield (IN); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet in Westfield, IN is seeking a friendly Customer Service Representative for flexible working hours. You will greet pet parents, answer phones, and help tour the facility while caring for furry VIPs.

The role requires strong communication, 1+ year of customer service preferred, a high school diploma, and the ability to lift 40 lbs. Evening, weekend, and holiday shifts are required, with pay starting at $15/hour plus tips and benefits.

Qualifications

• 1+ year of customer service experience preferred.
• High school diploma or equivalent.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome pet parents and their pets, providing a friendly greeting.
• Answer phones with a smile and manage inquiries across channels.
• Tour new clients through the facility and promote services.
• Verify vaccination records are up to date for safety.
• Manage check-ins/outs and balance end-of-day cash drawer.
• Handle complaints professionally and maintain a clean lobby.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet in Westfield, IN is seeking a friendly Customer Service Representative for flexible working hours. You will greet pet parents, answer phones, and help tour the facility while caring for furry VIPs.

The role requires strong communication, 1+ year of customer service preferred, a high school diploma, and the ability to lift 40 lbs. Evening, weekend, and holiday shifts are required, with pay starting at $15/hour plus tips and benefits.