VIP Onsite End-User IT Support Engineer

N Consulting Global; Jackson (MN); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

N Consulting Global is seeking an End User IT Support specialist in Minnesota to build, install and maintain PCs and peripheral devices. You will handle OS deployment, configuration and management with SCCM, VDI and Intune, and provide VIP onsite service support.

Responsibilities include lifecycle management, asset tracking via CMDB, and collaboration with Siemens Energy and third-party technicians as needed. Local onsite support is required.

Qualifications

• Experience in end-user device support and PC/peripheral devices.
• Knowledge of Microsoft desktop OS deployment, configuration and management.
• Familiarity with SCCM, VDI and Intune for lifecycle management.
• Experience in onsite VIP service support.
• Ability to support third-party IT technicians as needed.

Responsabilités

• Provide end-user device support including PCs and mobile devices.
• Address issues for Siemens Energy authorized users.
• Manage desktop/laptop lifecycle using SCCM, VDI and Intune.
• Assist third-party IT technicians on request.
• Maintain CMDB status updates for assets (laptop/desktop).
• VIP onsite service support.
• Perform basic network troubleshooting and cable resets.

Connaissances

End user device support

Desktop/Laptop lifecycle management

Microsoft SCCM

VDI

Intune

Onsite service support

Network troubleshooting

Outils

Microsoft Intune

VDI

CMDB

Description du poste

N Consulting Global is seeking an End User IT Support specialist in Minnesota to build, install and maintain PCs and peripheral devices. You will handle OS deployment, configuration and management with SCCM, VDI and Intune, and provide VIP onsite service support.

Responsibilities include lifecycle management, asset tracking via CMDB, and collaboration with Siemens Energy and third-party technicians as needed. Local onsite support is required.