VIP Host & Guest Concierge - Concert Experience

Live Nation Entertainment Inc; Boston (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Live Nation Entertainment in Boston is seeking a guest relations specialist to support VIP clients at House of Blues venues. You will upsell VIP inventory, assist clients with arrival timing, and coordinate night-of-show operations with staff to ensure a premium experience.

The role requires a high school diploma, experience serving high-end guests, and proven diplomacy under pressure. You must be flexible with schedule and able to maintain professional grooming and courteous communication at

Qualifications

• High School Diploma or equivalent.
• Experience in selling to high-end, VIP clients.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.

Responsibilities

• Be present at every show to upsell available VIP inventory to concert patrons.
• Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
• Provide assistance for VIP clients regarding the timing of their arrival and concert times.
• Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
• Coordinate operations on night of shows with Ops Director, servers and security.
• Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
• Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
• Maintain exemplary and professional grooming standards.
• Required to occasionally work Special Events that are scheduled throughout the venue

Skills

VIP client sales

Guest relations

Problem solving

Diplomacy

Flexible schedule

Verbal skills

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment in Boston is seeking a guest relations specialist to support VIP clients at House of Blues venues. You will upsell VIP inventory, assist clients with arrival timing, and coordinate night-of-show operations with staff to ensure a premium experience.

The role requires a high school diploma, experience serving high-end guests, and proven diplomacy under pressure. You must be flexible with schedule and able to maintain professional grooming and courteous communication at