VIP Hospitality Host - Premium Guest Experience

Live Nation Entertainment; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Live Nation Entertainment is seeking a VIP Host for US Concerts to drive a premium hospitality experience. You will recognize executives and VIP guests, provide lounge guidance, and coordinate timing with performers to ensure flawless guest enjoyment.

The role requires strong diplomacy, multi-tasking, and exceptional guest service, with a flexible schedule and a professional appearance in a dynamic live-event setting.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Must have a flexible schedule.

Responsibilities

• Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage.
• Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas.
• Assisting guests regarding the timing of the supporting acts and headliner acts.
• Providing assistance to all positions and communicating effectively with others to enhance guest experience.
• Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests.
• Constant observation of lounge area, upholding the ambiance of the lounge or seating section.
• Exhibiting articulate vocabulary with the ability to adapt and socialize with audience.
• Presenting exemplary and professional appearance.
• Anticipating guests’ needs and providing superior service.

Skills

Guest relations

Problem solving

Diplomacy

Verbal skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is seeking a VIP Host for US Concerts to drive a premium hospitality experience. You will recognize executives and VIP guests, provide lounge guidance, and coordinate timing with performers to ensure flawless guest enjoyment.

The role requires strong diplomacy, multi-tasking, and exceptional guest service, with a flexible schedule and a professional appearance in a dynamic live-event setting.