VIP Experience Host & Guest Concierge

Live Nation, Inc; Boston (MA); On-site; USD 22,041 - 27,552; Part time

Job summary

Live Nation Entertainment's VIP Host role at Citizens House of Blues Boston is a part-time position in Boston, MA. You will be present at each show to upsell VIP inventory and assist VIP clients with arrival timing and experiences.

You will build relationships with Foundation Room members, coordinate with operations, and uphold grooming standards while handling high-end guest relations and occasional special events.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.
• Experience in selling to high-end, VIP clients.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Must have a flexible schedule.

Responsibilities

• Be present at every show to upsell available VIP inventory to concert patrons.
• Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
• Provide assistance for VIP clients regarding timing of their arrival and concert times.
• Give proper recognition to Foundation Members, Live Nation Executives and VIP clients.
• Coordinate operations on night of shows with Ops Director, servers and security.
• Build strong relationships with Foundation Room members and VIP clients and anticipate their needs.
• Maintain articulate vocabulary and socialize with current audience while upholding grooming standards.
• Occasionally work Special Events scheduled throughout the venue.

Skills

VIP client sales

Guest relations

Diplomacy

Multitasking

Verbal skills

Interpersonal skills

Flexibility

Problem solving

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment's VIP Host role at Citizens House of Blues Boston is a part-time position in Boston, MA. You will be present at each show to upsell VIP inventory and assist VIP clients with arrival timing and experiences.

You will build relationships with Foundation Room members, coordinate with operations, and uphold grooming standards while handling high-end guest relations and occasional special events.