VIP Host: Elite Player Relations & Experiences

draftkings; United States; On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings is seeking a VIP Host to forge and cultivate relationships with our most engaged players, driving loyalty and revenue within our industry-leading VIP program. You will manage day-to-day strategy, events, and communications to deliver a world-class experience while upholding responsible gaming policies.

The role requires a Bachelor's degree or relevant experience, 3+ years in sales/account management or customer-facing roles, and willingness to travel, including nights and weekends.

Qualifications

• Bachelor's degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Skills

Sales experience

Account management

Customer-facing

Analytical mindset

Travel willingness

Education

Bachelor's degree in a related field

Job description

DraftKings is seeking a VIP Host to forge and cultivate relationships with our most engaged players, driving loyalty and revenue within our industry-leading VIP program. You will manage day-to-day strategy, events, and communications to deliver a world-class experience while upholding responsible gaming policies.

The role requires a Bachelor's degree or relevant experience, 3+ years in sales/account management or customer-facing roles, and willingness to travel, including nights and weekends.