VIP Engagement Lead: Elite Player Relations

Global Sports Jobs Limited; United States; Remote; USD 68,000 - 85,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings is seeking a VIP Host to cultivate relationships with our most engaged players and drive long-term loyalty from the Boston-based team. You will execute our VIP engagement strategy and deliver a world-class player experience.

Responsibilities include expanding revenue through trusted relationships, managing communications and events, and offering new games and promotions. Expect travel, nights and weekends, and potential gaming licence requirements as part of the role.

Qualifications

• Bachelor’s degree in a related field or relevant experience.
• 3+ years in sales, account management, or customer-facing roles.
• Analytical mindset to interpret data and trends.
• Willingness to travel and work nights/weekends.
• Possible gaming licence required by state agency as condition of employment.

Responsibilities

• Create new business revenue by building strong, authentic player relationships.
• Manage all aspects of the player relationship through events, communications, and escalation responses.
• Understand the market and offer new game offerings, promotions, channels, and platforms to players.
• Lead player reactivation efforts to increase engagement.
• Collect player feedback to improve the platform and identify opportunities.
• Adhere to all VIP policies and responsible gaming guidelines.

Skills

3+ years sales/account-facing

Analytical mindset

Willingness to travel

Night/weekend work

Gaming licence knowledge

Fast-paced environment

Education

Bachelor’s degree in related field

Job description

DraftKings is seeking a VIP Host to cultivate relationships with our most engaged players and drive long-term loyalty from the Boston-based team. You will execute our VIP engagement strategy and deliver a world-class player experience.

Responsibilities include expanding revenue through trusted relationships, managing communications and events, and offering new games and promotions. Expect travel, nights and weekends, and potential gaming licence requirements as part of the role.