VIP Gaming Host - Elite Player Relations

DraftKings; Northern (KY); On-site; USD 68,000 - 85,000; Full time

Job summary

DraftKings seeks a VIP Host to forge trusted relationships with our most engaged players and drive revenue through our industry-leading VIP program. You’ll deepen loyalty by understanding each player's needs and delivering a world-class experience.

You’ll manage all facets of the relationship with the player through local events, regular communications, and escalation responses, while maintaining market awareness to propose new games, promotions, channels, and platforms.

Qualifications

• 3+ years of experience in a Sales, Account Management, or customer-facing role.
• Ability to build authentic player relationships and revenue.
• Analytical mindset to make data-driven decisions.
• Must be able to obtain and maintain required State Gaming Licenses.
• Willingness to travel and work nights/weekends.

Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Skills

Relation-building

Sales / Account Management experience

Analytical mindset

Licenses eligibility

Travel & nights/weekends willingness

Job description

DraftKings seeks a VIP Host to forge trusted relationships with our most engaged players and drive revenue through our industry-leading VIP program. You’ll deepen loyalty by understanding each player's needs and delivering a world-class experience.

You’ll manage all facets of the relationship with the player through local events, regular communications, and escalation responses, while maintaining market awareness to propose new games, promotions, channels, and platforms.