VIP Group Concierge & DMC Specialist

RED Hospitality & Leisure; Charlotte Amalie (United States Virgin Islands); On-site; USD 35,000 - 56,000; Full time

Job summary

RED Hospitality & Leisure is seeking a flexible concierge for group charter events. Responsibilities include greeting guests on arrival, coordinating private concierge services, dinner and spa bookings, and assisting with final charter details.

You will manage transfers, onboard activities, and ensure guest satisfaction during offsite excursions. Role requires strong customer service, ability to multitask, and excellent interpersonal skills.

Qualifications

• Must have customer service experience or equivalent.
• Ability to multi‑task and work with minimal supervision.
• Strong interpersonal and hospitality skills.

Responsibilities

• Assist with airport arrivals, departures, and group logistics.
• Coordinate private concierge services for group attendees (spa, dinners, boat trips).
• Greet guests for pre‑boarding and assist with charter details and payments.
• Escort guests to off‑property activities and maintain relationships with planners.

Education

High School Diploma or equivalent

Job description

RED Hospitality & Leisure is seeking a flexible concierge for group charter events. Responsibilities include greeting guests on arrival, coordinating private concierge services, dinner and spa bookings, and assisting with final charter details.

You will manage transfers, onboard activities, and ensure guest satisfaction during offsite excursions. Role requires strong customer service, ability to multitask, and excellent interpersonal skills.