VIP Floor Concierge & Office Services Specialist

Canon-Business-Process-Services-f89af7fd; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay & benefits

Training and development

Employee discounts

Positive work environment

Job summary

Canon Business Process Services is seeking a dedicated Mailroom Clerk / Office Services professional in New York, NY. You will greet visitors, manage mail, coordinate supplies, and support VIP guests with high-level hospitality and service delivery.

Responsibilities include handling mail/packages, coordinating with facilities and operations, and maintaining office workflows to ensure a seamless experience for clients, guests, and attorneys.

Qualifications

• High school diploma or equivalent required.
• 2+ years’ experience in a mailroom or professional office environment.
• Prior hospitality experience is a plus.
• Ability to provide high level of customer service to clients and visitors.
• Strong attention to detail and initiative to fulfill business needs.
• Print, copy and binding experience is a plus.

Responsibilities

• Own the floor and ensure facilities, maintenance, security, IT, and other services are addressed.
• Ensure legal and business professionals have appropriate space, connectivity, and supplies.
• Operate and troubleshoot office equipment and systems (printer networks, lights, HVAC, etc.).
• Manage all service requests with a closed-loop approach.
• Greet visitors and provide office services information and maps.
• Provide operational expertise and best practices for events and facility needs.
• Handle mail, packages, Pouches, and deliveries to floors within established time frames.
• Maintain supply inventory and coordinate restocks on each floor.

Skills

Customer service

Attention to detail

Time management

Professional communication

Education

High school Diploma or equivalent

Tools

MS Office

Job description

Canon Business Process Services is seeking a dedicated Mailroom Clerk / Office Services professional in New York, NY. You will greet visitors, manage mail, coordinate supplies, and support VIP guests with high-level hospitality and service delivery.

Responsibilities include handling mail/packages, coordinating with facilities and operations, and maintaining office workflows to ensure a seamless experience for clients, guests, and attorneys.