VIP Floor Concierge & Office Services

Canon U.S.A., Inc.; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Employee discounts on entertainment, 2

Job summary

Canon Business Process Services seeks a capable office services specialist to maintain an efficient floor presence and deliver a superior VIP workplace experience for legal and business professionals. You will greet visitors, manage mail and supplies, and coordinate with facilities and IT to ensure every service request is addressed promptly.

Ideal candidates have 2+ years of office environment experience, strong customer service, and basic MS Office skills.

Qualifications

• High school Diploma or equivalent required.
• 2+ years' experience in a mailroom or professional office environment preferred.
• Prior hospitality experience recommended.
• Strong customer service and professional demeanor required.
• Print, copy and binding experience is a plus.

Responsibilities

• Greet clients and visitors with professionalism and courtesy.
• Own floor operations and coordinate with facilities, IT, and security teams.
• Handle mail, packages, and office services requests with a closed-loop process.
• Operate office devices and software to fulfill service requests.
• Support events and provide VIP workplace service for professionals.

Skills

Customer service

Hospitality

Attention to detail

MS Office

Print/Copy/Bind

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Canon Business Process Services seeks a capable office services specialist to maintain an efficient floor presence and deliver a superior VIP workplace experience for legal and business professionals. You will greet visitors, manage mail and supplies, and coordinate with facilities and IT to ensure every service request is addressed promptly.

Ideal candidates have 2+ years of office environment experience, strong customer service, and basic MS Office skills.