VFD Technical Support Specialist – Hybrid/Remote

ABB Inc.; Mississippi; Ibrido; USD 59.000 - 94.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k plan

Paid holidays

Employee discount program

Descrizione del lavoro

ABB Inc. is seeking a VFD Support Specialist to deliver technical guidance to customers and field teams. The role covers low voltage VFDs, 3-phase power, system wiring, and connectivity, with hybrid work options in the US.

The candidate will support programming and integration, collaborate across teams, and document case work in Salesforce. A strong electrical background and US work authorization are required.

Competenze

• Bachelor's degree or equivalent technical experience required.
• Knowledge of how Variable Frequency Drives work is REQUIRED.
• Strong understanding of electrical principles and troubleshooting skills.
• Strong English communication, verbal and written, and computer literacy.
• Candidates must be authorized to work in the US.

Mansioni

• Provide technical support via phone and email for VFD-related issues, commissioning, troubleshooting, and warranty evaluations.
• Assist customers with drive programming, parameter configuration, and integration with control systems.
• Collaborate with engineering, field service, sales and product teams to resolve complex issues.
• Coordinate with warranty team to initiate replacements and labor authorization for warranty repairs.
• Maintain detailed documentation of support cases and solutions using Salesforce and other tools.
• Stay updated on VFD technologies, software updates and industry trends.

Conoscenze

VFD knowledge

Electrical troubleshooting

English communication

Formazione

Bachelor's degree + 4 years Electrical/Technical experience OR Associate + 6 years OR HS + 8 years

Strumenti

Salesforce

Descrizione del lavoro

ABB Inc. is seeking a VFD Support Specialist to deliver technical guidance to customers and field teams. The role covers low voltage VFDs, 3-phase power, system wiring, and connectivity, with hybrid work options in the US.

The candidate will support programming and integration, collaborate across teams, and document case work in Salesforce. A strong electrical background and US work authorization are required.