Veterinary Relationship Manager - Field Territory (Remote)

Gateway Services Inc.; Kentucky; Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Vehicle allowance $800 USD/month

Medical, dental & vision coverage

401(k) with employer matching

Company-paid Life Insurance

Long-Term Disability

Employee Assistance Program

Health Savings Account option

Flexible Spending Accounts

Pet Insurance

Paid vacation and company holidays

Job summary

Gateway Services in the United States is seeking a Veterinary Relationship Manager to manage and grow an established portfolio of veterinary partnerships. You will conduct regular visits, perform strategic reviews and expand relationships across your territory.

The role requires 3+ years in account management or B2B sales, with strong communication and CRM experience. Travel is extensive (80–90%), and a $800 USD/month vehicle allowance supports field work.

Qualifications

• 3+ years of account management, customer success or consultative B2B sales experience.
• Proven success building and growing long-term customer relationships.
• Experience managing a geographic sales territory.
• Strong communication, presentation and consultative selling skills.
• Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms.
• Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset.
• Valid driver's licence and willingness to travel throughout the assigned territory.

Responsibilities

• Manage and grow an established portfolio of veterinary partnerships.
• Conduct regular customer visits, strategic business reviews and service consultations.
• Identify opportunities to expand existing customer relationships.
• Become a trusted advisor by understanding each customer's business and recommending solutions that support their success.
• Partner closely with Business Development Managers to ensure seamless onboarding of new customers.
• Build and maintain customer activity using CRM technology.
• Achieve or exceed customer retention, revenue growth and activity objectives.
• Represent Gateway at veterinary conferences, networking events and industry trade shows.
• Become the trusted relationship manager for your assigned veterinary partners.
• Strengthen customer engagement and satisfaction across your territory.
• Expand Gateway's services within existing customer accounts.
• Consistently achieve customer retention and revenue objectives.
• Build lasting partnerships that contribute to Gateway's continued growth.

Skills

Account management

Customer success

B2B sales

CRM experience

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Gateway Services in the United States is seeking a Veterinary Relationship Manager to manage and grow an established portfolio of veterinary partnerships. You will conduct regular visits, perform strategic reviews and expand relationships across your territory.

The role requires 3+ years in account management or B2B sales, with strong communication and CRM experience. Travel is extensive (80–90%), and a $800 USD/month vehicle allowance supports field work.