Remote Veterinary Relationship Manager | Territorial Growth

Gateway Services Inc.; Kentucky; Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Vehicle allowance

Performance incentives

Job summary

Gateway Services Inc. is seeking a Veterinary Relationship Manager to lead account management across a defined veterinary territory. You will visit customers, review performance, and propose solutions to grow relationships while ensuring top-tier service and satisfaction.

The role requires 3+ years in account management or B2B sales, travel across the territory, and proficiency with CRM tools. A vehicle allowance and performance-based incentives are part of compensation.

Qualifications

• 3+ years of account management, customer success or consultative B2B sales experience.
• Proven success building and growing long-term customer relationships.
• Experience managing a geographic sales territory.
• Strong communication, presentation and consultative selling skills.
• Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms.
• Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset.
• Valid driver's licence and willingness to travel throughout the assigned territory.

Responsibilities

• Manage and grow an established portfolio of veterinary partnerships.
• Conduct regular customer visits, strategic business reviews and service consultations.
• Identify opportunities to expand existing customer relationships.
• Become a trusted advisor by understanding each customer's business and recommending solutions that support their success.
• Partner closely with Business Development Managers to ensure seamless onboarding of new customers.
• Build and maintain customer activity using CRM technology.
• Achieve or exceed customer retention, revenue growth and activity objectives.
• Represent Gateway at veterinary conferences, networking events and industry trade shows.
• Become the trusted relationship manager for your assigned veterinary partners.
• Strengthen customer engagement and satisfaction across your territory.
• Expand Gateway's services within existing customer accounts.
• Consistently achieve customer retention and revenue objectives.
• Build lasting partnerships that contribute to Gateway's continued growth.

Skills

Account management

Customer success

CRM usage

Territory sales

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Gateway Services Inc. is seeking a Veterinary Relationship Manager to lead account management across a defined veterinary territory. You will visit customers, review performance, and propose solutions to grow relationships while ensuring top-tier service and satisfaction.

The role requires 3+ years in account management or B2B sales, travel across the territory, and proficiency with CRM tools. A vehicle allowance and performance-based incentives are part of compensation.