Veterinary Receptionist

National Veterinary Associates; Columbus (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Continuing education

AAHA-accredited clinic

Mentorship program

Career development

Modern equipment

Flexible scheduling

Work-life balance

Job summary

National Veterinary Associates is seeking a front-desk receptionist for a busy, high-volume clinic. You will greet clients, respond to questions, process pet traffic, and handle payments while ensuring a smooth client flow.

Responsibilities include phone screening, appointment scheduling, and maintaining patient records. This role emphasizes teamwork, mentorship, and ongoing professional development in a supportive AAHA-accredited environment.

Qualifications

• Minimum of 6 months job-related experience required.
• Ability to greet clients, respond to questions, and handle payments.

Responsibilities

• Greet clients and assist them at the front desk.
• Answer phone calls, screen inquiries, and schedule appointments.
• Process incoming and outgoing pets and related paperwork.
• Maintain client information and data in operations software; handle mail and email.

Skills

Customer service

Phone etiquette

Scheduling

Payment processing

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

Why Join Us?

• Competitive hourly pay and comprehensive benefits package, including health insurance, paid time off, and continuing education allowance.
• Be part of an AAHA-accredited practice known for its high standards of care and commitment to excellence.
• A strong emphasis on mentorship and professional development, with opportunities to advance your career and skills.
• Access to state-of-the-art equipment and resources in a busy, high-volume clinic.
• Work with a team that values collaboration, innovation, and learning.
• Flexible scheduling options and a healthy work-life balance.