Veterinary Receptionist

NVA General Practice; Naperville (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Health Savings Account

Paid time off

Job summary

NVA General Practice is seeking a capable front desk/administrative professional to provide an excellent and expeditious client experience. You will greet clients, respond to questions, process patient intake and payments, answer calls, and schedule appointments in a fast-paced clinic environment.

The role involves handling mail and e-mail, maintaining client information in the practice management software, and escalating complex issues to senior staff.

Qualifications

• Minimum of 1 year of related experience required.

Responsibilities

• Greet clients and respond to questions.
• Process incoming and outgoing patients and payments.
• Answer phone calls and schedule appointments.
• Handle incoming and outgoing mail and e-mail.
• Monitor waiting area for cleanliness.
• Document and maintain client information in practice management software.
• Escalate complex matters to senior staff.

Job description

Job Description

Provides an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, including answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors the client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year of related experience required.

• Compensation
• Hourly rate $17.00 - $23.00
• Available benefits for full-time employees
• 401(k)
• Health Savings Account
• Paid time off
• Available benefits for part-time employees