Veterinary Receptionist

NVA General Practice; Kettering (OH); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Health Savings Account

Paid Time Off

Employee Discount

Job summary

NVA General Practice in Kettering, Ohio is seeking a client service representative to provide excellent client experiences and manage various administrative tasks. Responsibilities include greeting clients, processing payments, answering phones, and managing client information.

The ideal candidate should have at least 6 months of job-related experience. The position offers a base hourly rate of $14.00, alongside benefits including medical, dental, vision, and paid time off.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Provides excellent and expeditious client experience.
• Greets clients, responds to questions, and handles payments.
• Answers phone calls and schedules appointments.
• Documents and maintains client information.

Job description

Responsibilities

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e‑mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.

Qualifications

Minimum of 6 months job‑related experience required.

Compensation

Base Hourly Rate $14.00

Benefits

• Medical
• Dental
• Vision
• 401K
• Health Savings Account
• Paid Time Off
• Employee Discount