Veterinary Receptionist

National Veterinary Associates; Kettering (OH); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Health Savings Account

Paid time off

Employee discount

Job summary

National Veterinary Associates seeks a front desk receptionist in Ohio. You will greet clients, answer questions, schedule appointments and process payments. You will also answer phone calls, screen service needs, and escalate complex issues to senior staff as needed.

Responsibilities include maintaining client information in our business software and monitoring the waiting area for cleanliness and efficiency. Minimum 6 months of related experience is required.

Qualifications

• Minimum of 6 months job-related experience.

Responsibilities

• Greet clients, answer questions, schedule appointments, and process payments.
• Answer phone calls, screen service needs, and route to appropriate staff.
• Maintain client information in business software and monitor waiting area cleanliness.

Skills

Customer service

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

Compensation Base Hourly Rate $14.00

Benefits included: if applicable

Medical, Dental, Vision, 401K, Heath Savings Account, Paid Time Off, Employee Discount