Veterinary Front Office & Client Experience Specialist

United Veterinary Care; Atlanta (GA); Presencial; USD 31.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Complimentary Short Term Disability

Life Insurance $25,000; with option to

Employee Assistance Program (Headspace

401K with company match

Medical Insurance Plans

Flexible Spending Account or Health-SB

Dental Insurance

Vision Insurance

Long Term Disability

Fertility & Family Building Support

Team Member Discounts for Pet Care

Paid time off

DailyPay on Demand

Resumo da vaga

Peachtree Hills Animal Hospital in Atlanta, GA is seeking a Client Service Representative to join our caring team. You will deliver exceptional customer service to pet owners in person and by phone, manage appointments and billing, and help maintain a welcoming lobby and front office.

The role requires strong communication, basic math, and comfort handling multiple tasks in a fast-paced veterinary setting, with opportunities to mentor teammates and grow customer service skills.

Qualificações

• 1+ years' experience in veterinary or medical practice.
• Minimum 2 years’ customer service experience (retail, food & beverage, etc.).
• Computer experience and proficiency required (email usage, Word/Excel, operation of office equipment such as fax machine, copy machine, and postage meter).
• Must possess basic math skills to determine deposits, make change, and process payments via credit card/check terminal.

Responsabilidades

• Deliver exceptional customer service to pet owners in person and over the phone.
• Schedule appointments, record keeping, and invoicing for payment.
• Respond with compassion in stressful situations.
• Maintain a clean and orderly lobby and front office area.
• Mentor and support fellow team members.
• Continue to develop knowledgebase and customer service skills.

Conhecimentos

Customer service

Communication

Time management

Multitasking

Team player

Problem solving

Ferramentas

Email

Word/Excel

Office equipment operation

Descrição da vaga

Peachtree Hills Animal Hospital in Atlanta, GA is seeking a Client Service Representative to join our caring team. You will deliver exceptional customer service to pet owners in person and by phone, manage appointments and billing, and help maintain a welcoming lobby and front office.

The role requires strong communication, basic math, and comfort handling multiple tasks in a fast-paced veterinary setting, with opportunities to mentor teammates and grow customer service skills.