Veterinary Client Care Specialist

VCA Animal Hospitals, Inc; Sandy Springs (GA); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and sick time

Paid parental leave

Mental wellness resources

Job summary

VCA North Atlanta Animal Hospital is expanding our Patient Care Team and seeking a full-time Veterinary Assistant / Client Service Representative to join our team. This split-position combines hands-on patient care with client-facing responsibilities in a Sandy Springs, GA location.

You will assist doctors and technicians, manage client communications, and help create a welcoming experience for every pet and family who visits. The role offers full-time hours and a comprehensive benefits package.

Qualifications

• Assist doctors and technicians with appointments and procedures.
• Collect patient histories and assist with client communication.
• Safely handle and restrain pets for exams and treatments.
• Prepare exam rooms and treatment areas.

Responsibilities

• Safely handle and restrain pets for exams and treatments.
• Prepare exam rooms and treatment areas.
• Assist doctors and technicians with appointments and procedures.
• Collect patient histories and assist with client communication.
• Feed, walk, and monitor hospitalized patients.
• Assist with laboratory samples, diagnostics, and surgical preparation.
• Maintain cleanliness and organization throughout the hospital.
• Provide compassionate care to patients during visits.
• Welcome clients and their pets with a warm, friendly approach.
• Answer phones, schedule appointments, and assist with client questions.
• Check clients in and out and process payments.
• Maintain accurate client and patient information.
• Communicate with clients regarding appointments, services, and follow-up care.
• Help create a positive, welcoming experience for every client.

Skills

Pet care

Client communication

Team player

Job description

VCA North Atlanta Animal Hospital is expanding our Patient Care Team and seeking a full-time Veterinary Assistant / Client Service Representative to join our team. This split-position combines hands-on patient care with client-facing responsibilities in a Sandy Springs, GA location.

You will assist doctors and technicians, manage client communications, and help create a welcoming experience for every pet and family who visits. The role offers full-time hours and a comprehensive benefits package.