Veterinary Front Desk & Client Care Specialist

Dewittvets; Griffin, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) retirement plan

Employee pet-care discounts

Training and professional-development

Team-focused work environment

Job summary

Memorial Drive Veterinary Clinic in Griffin, GA is seeking a Customer Service Representative to join a busy veterinary team. You will greet clients, manage appointment flow, answer questions, and handle payments with care and professionalism.

The role requires strong communication, reliability, and comfort working with animals and their owners. Training and supportive team environment are provided to help you grow with AmeriVet network.

Qualifications

• Previous customer service or veterinary experience preferred.
• Strong communication and organizational skills required.
• Ability to multitask in a fast-paced environment while maintaining compassion.
• Comfortable working with animals and their owners.
• Proficiency with veterinary software is a plus.

Responsibilities

• Greet clients and patients in a professional and welcoming manner.
• Answer incoming calls and respond to client questions.
• Schedule appointments and manage daily appointment flow.
• Check clients in and out and process payments accurately.
• Maintain complete and accurate client and patient records.
• Communicate clearly with clients, veterinarians, and support staff.
• Assist with prescription and medical-record requests.
• Handle sensitive or emotional situations with patience and compassion.
• Maintain a clean, organized reception area.
• Support the team with additional administrative duties as needed.

Skills

Customer service

Communication skills

Multitasking

Team player

Compassion

Veterinary software experience (ezyVet

Tools

ezyVet

Job description

Memorial Drive Veterinary Clinic in Griffin, GA is seeking a Customer Service Representative to join a busy veterinary team. You will greet clients, manage appointment flow, answer questions, and handle payments with care and professionalism.

The role requires strong communication, reliability, and comfort working with animals and their owners. Training and supportive team environment are provided to help you grow with AmeriVet network.