Veterinary Front Desk Specialist – Compassionate Care

Mission Pet Health; Philadelphia (Philadelphia County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

EAP

Job summary

Mission Pet Health is seeking a friendly Receptionist for Livewell Animal Hospital of Newtown Square. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while ensuring smooth patient flow.

The role emphasizes accurate records, compassionate client service, and basic billing responsibilities. A background in veterinary software is preferred; flexible scheduling including some weekends and holidays is required.

Qualifications

• Excellent customer service and love for animals.
• Strong communication to handle stressful situations with good judgment.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Collaborative team player with ability to work independently.
• Experience with veterinary software; flexible schedule including some weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain medical records, appointment schedules, and handle transactions.
• Educate clients on preventative care and hospital services.
• Provide compassionate, empathetic client interactions and treat each pet with care.

Skills

Multi-line phone system

Customer service

Animal care familiarity

Organizational skills

Vet software experience

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly Receptionist for Livewell Animal Hospital of Newtown Square. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while ensuring smooth patient flow.

The role emphasizes accurate records, compassionate client service, and basic billing responsibilities. A background in veterinary software is preferred; flexible scheduling including some weekends and holidays is required.