Veterinary Receptionist: Front Desk & Care Coordinator

Mission Pet Health; Newtown Square (Delaware County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k retirement plan

Life Insurance

Disability coverage

Educational assistance

Job summary

Mission Pet Health is seeking a friendly Receptionist for Livewell Animal Hospital of Newtown Square. You will manage a multi-line phone system, greet clients, and handle payments, ensuring a warm, professional first impression for every visitor.

You’ll coordinate appointments, maintain medical records, and assist the team in delivering compassionate care. A passion for animals and strong communication are essential, with some weekend shifts required.

Qualifications

• Passion for providing excellent customer service.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational skills and multitasking in a fast-paced environment.
• Collaborative mindset with ability to work independently or with direction.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients professionally, reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure best care for every pet.
• Embody Compassion and Empathy: provide a calming presence and treat every pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly Receptionist for Livewell Animal Hospital of Newtown Square. You will manage a multi-line phone system, greet clients, and handle payments, ensuring a warm, professional first impression for every visitor.

You’ll coordinate appointments, maintain medical records, and assist the team in delivering compassionate care. A passion for animals and strong communication are essential, with some weekend shifts required.