Compassionate Veterinary Front Desk & Care Coordinator

Mission Pet Health; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Mission Pet Health is seeking a friendly Receptionist to be the director of first impressions at our network of animal hospitals. You’ll manage a multi-line phone system, greet clients with warmth, and ensure every interaction reflects compassionate care.

You will maintain medical records, coordinate appointments, handle financial transactions, and support pet wellness education. A passion for animal care, strong communication, and reliability are essential; veterinary software experience is a

Qualifications

• Customer service excellence and a love for animals.
• Strong communication and the ability to stay calm under pressure.
• Excellent organizational and multitasking abilities.
• Collaborative, can work independently or with direction.
• Experience with veterinary software preferred; weekend/holiday availability.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and schedule appointments.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and services.
• Provide compassionate, empathetic client support.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software experience

Job description

Mission Pet Health is seeking a friendly Receptionist to be the director of first impressions at our network of animal hospitals. You’ll manage a multi-line phone system, greet clients with warmth, and ensure every interaction reflects compassionate care.

You will maintain medical records, coordinate appointments, handle financial transactions, and support pet wellness education. A passion for animal care, strong communication, and reliability are essential; veterinary software experience is a