Compassionate Veterinary Front Desk & Client Care Pro

Mission Pet Health; Lewiston (ME); On-site; USD 25,000 - 34,000; Full time

Job summary

Mission Pet Health is seeking a receptionist to join our network of veterinary professionals. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments, records, and payments to keep the hospital running smoothly.

You will educate clients on preventive care and services, serving as a compassionate ambassador for pets and their families. A flexible schedule with weekend/holiday shifts is required.

Qualifications

• Customer service mindset with animal-care focus.
• Strong communication and interpersonal skills in a fast-paced setting.
• Ability to prioritize, multitask, and stay organized.

Responsibilities

• Be the Director of First Impressions: manage multi-line phones and greet clients.
• Ensure Seamless Care Coordination: maintain records, scheduling, and finances.
• Advocate for Pet Health: educate clients on preventive care and services.
• Embody Compassion and Empathy: be a calm, respectful presence with clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software experience

Job description

Mission Pet Health is seeking a receptionist to join our network of veterinary professionals. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments, records, and payments to keep the hospital running smoothly.

You will educate clients on preventive care and services, serving as a compassionate ambassador for pets and their families. A flexible schedule with weekend/holiday shifts is required.