Veterinary Front Desk & Client Care Specialist

Livewell Animal Hospital, LLC; Greenwood (IN); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Savings Plan

Teladoc access

Job summary

Livewell Animal Hospital, LLC is looking for a friendly receptionist to join our on-site team. You will manage a multi-line phone system, greet clients warmly, and ensure smooth care coordination including appointment scheduling and medical record maintenance.

You will handle financial transactions and support a caring, patient-centric environment. Experience with veterinary software is preferred, and weekends/holidays flexibility is required.

Qualifications

• Experience with veterinary software is preferred.
• Flexible schedule including some weekends and holidays is required.
• Strong customer service and communication skills are essential.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and contribute to efficient hospital operations.
• Advocate for pet health by educating clients on preventive care and services.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Livewell Animal Hospital, LLC is looking for a friendly receptionist to join our on-site team. You will manage a multi-line phone system, greet clients warmly, and ensure smooth care coordination including appointment scheduling and medical record maintenance.

You will handle financial transactions and support a caring, patient-centric environment. Experience with veterinary software is preferred, and weekends/holidays flexibility is required.